Foresta Organics has its registered office at 6 Johar Palace, 299 Kalbadevi Road, Mumbai – 400 002.
Information we collect
- Contact information:
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.
- Payment and billing information:
We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.
- Information you post:
We collect information you post in a public space on our website or on a third-party social media site belonging to Foresta Organics.
- Demographic information:
We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
- Other information:
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways
- We collect information directly from you:
We collect information directly from you when you register for an event or buy products. We also collect information if you post a comment on our websites or ask us a question through phone or email.
- We collect information from you passively:
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
- We get information about you from third parties:
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
- We use information to contact you:
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
- We use information to respond to your requests or questions:
We might use your information to reply back on your request or solve your queries and complaints.
- We use information to improve our products and services:
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
- We use information to look at site trends and customer interests:
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
- We use information for security purposes:
We may use information to protect our company, our customers, or our websites.
- We use information for marketing purposes:
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we’ll enroll you in our newsletter. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
- We use information to send you transactional communications:
We might send you emails or SMS about your account or a product purchase. We use information as otherwise permitted by law.
Sharing of information with third-parties
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
- We will share information with third parties who perform services on our behalf:
We share information with vendors who help us manage our online registration process, payment processors, delivery process or transactional message processors.
- We may share information if we think we have to in order to comply with the law or to protect ourselves:
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
- We may share information with any successor to all or part of our business:
For example, if part of our business is sold we may give our customer list as part of that transaction.
- We may share your information for reasons not described in this policy:
We will tell you before we do this.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Also to protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
To stop receiving our promotional emails, please email firstname.lastname@example.org. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites
Updates to this policy
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
If you have any questions about this Policy or other privacy concerns, you can also email us at email@example.com